Locations open 30 minutes before the first movie showtime and close 30 minutes after the last movie showtime.
Present your online ticket confirmation or physical tickets to a cast member at the Box Office or Concession to modify, exchange, or receive a refund, prior to movie showtime.In-Theatre at your local Landmark Cinemas Program conditions subject to change and/or cancellation without notice pursuant to studio terms and conditions. Tickets purchased online using a voucher cannot be refunded once the silver foil has been removed from the barcode. Please review the legal disclaimers of your ticket or third party voucher for all applicable terms of use. All Landmark Cinemas' ticket types including third party vouchers and coupons are not redeemable for cash and additional surcharges and restrictions may apply. Landmark Cinemas and its management reserves the right to refuse the refund or exchange of any admission ticket, including but not limited to tickets purchased from a third party seller, including but not limited to, ATOM Tickets, COSTCO, BCAA, AMA, and Calgary CO-OP. Only refunds and exchanges requested in theatre prior to the ticketed show time are eligible and remain at the discretion of the management.
Tickets purchased online can be refunded, modified or exchanged at the applicable theatre anytime in advance of the movie's showtime. Response time may be delayed during high volume periods. A member of our Guest Services team will respond to your inquiry within two business days.
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